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Is It Loyalty or Habit?
Is It Loyalty or Habit?
2021-06-28 Illuminera

Customer loyalty has been the holy grail of marketing. Holding on to current customers is considered critical for business success. Loyalty advocates claim that it costs at least five times mo...


China's Luxury Market from Perspective of Behavioral Economics
China's Luxury Market from Perspective of Behavioral Economics
2020-12-31 Illuminera

Economists do not buy luxury goods For economists, qualities of luxury goods are SIFs (supposedly irrational factors). Why would a "homo economicus" pay more for a product just becaus...


Behavioral Science Driven Marketing
Behavioral Science Driven Marketing
2020-11-06 Illuminera

Marketing X Behavioral Science Marketing is all about trying to change consumer behavior. Behavior science is all about trying to understand and explain behavior. Given these facts, if marketing is no...


9 Bold Predictions on Marketing Trends in 2019
9 Bold Predictions on Marketing Trends in 2019
2019-03-13 Illuminera

Written by Paul Zhou, CEO, The Illuminera Group    Marketing Algorithm and Automation to become a reality       With Alibaba's DataBank App Market poised to open, it is...


Big Data and Survey Data - ‘Data Partners'
Big Data and Survey Data - ‘Data Partners'
2019-01-10 Illuminera

The new consumer diaries Any sensible person will ask, “Why create something which already exists?”. As consumers embraced the Internet, the Internet tightly clasped them back with even greater ...


A Global Kick-start for Chinese Brands?
A Global Kick-start for Chinese Brands?
2018-07-13 Illuminera

There are many theories about why China does poorly in football. A nation which effortlessly procures the largest haul of gold medals at the Olympics finds it a challenge to even qualify for the Wo...


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